Installation Help
No error detected
If constantly on, the device is online. Server application is in operation.
If blinking in one second intervals, the device is offline, no connection to a SYMPHOLIGHT server or Core is available. If blinking more rapidly, the device is in bootloader mode.
Restart the system by disconnecting the power supply. If the error persists, contact Traxon e:cue Service.
Test mode active
Double-press the Identify button.
Identify via Sympholight.
No link
Link present
Network traffic
The device is off.
The device is online. Server application is in operation.
The device is offline, no connection to a SYMPHOLIGHT server or Core is available.
The device is in bootloader mode.
Restart the system by disconnecting the power supply. If the error persists, contact Traxon e:cue Service.
Identify via Sympholight.
No LED pixel protocol (type) defined.
Pre-configured asynchronous serial LED pixel protocols.
DMX512 protocol.
Pre-configured synchronous serial LED pixel protocols (except DMX).
Custom protocols.
A short press during operation in online mode sends an Identify message to the server. This allows the Node of the installation to be associated with the indicated Node in SYMPHOLIGHT.
Access the Test mode of the SYMPL Node by double-pressing the Identify button during operation. The Status / Test LED signals the Test mode with a blue color. The Test mode starts at the first pixel output with chasing lights (single run white, test pattern 1).
Exit the Test mode any time by fast double-pressing the Identify button again. The device proceeds to normal operation. The Status / Test LED is no longer blue.
Single-press the Identify button to switch between the following Test patterns:
The default update way is using Sympholight.
Alternative option via bootloader:
Keep the Identify button pressed while powering up, Status and Activity LEDs light up at first. Bootloader mode is signaled by a fast blinking Status LED. Release the button now. The device stays in bootloader mode to download a new firmware.
To exit the bootloader mode, short press the Identify button again.
Keeping the button pressed further on, the device proceeds to normal operation. No changes apply.
Keep the Identify button pressed while powering up, until Status and Activity LEDs blink alternating, then blink together. Releasing the button now resets the device to its factory settings. The password and other settings are reset to their default values.
Keeping the button pressed further on, the device proceeds to normal operation. No changes apply.
Each cable connected to the output ports should not exceed a length of 3 m. Use the Pixel Range Extender for cable length up to 300 m*.
Connect cables and data only when the device is powered down.
Supply the SYMPL Node with power after all cabling is completed.
2 x DMX/RDM
GND, DMX-, DMX+ left to right (perspective of the illustration).
It is recommended to use twisted pair cabling.
1 x e:net (Ethernet), RJ45, CAT5.
PoE capable: Set the PoE switch to “ON”. Connect an Ethernet connection from a power sourcing device.
The e:cue SYMPL pixel Node can be powered
24 V DC
V+, V- left to right (perspective of the illustration).
The SYMPL dmx Node is not suited for powering over a DC power supply network. The device must be supplied by a separate power supply that is certified according to the local regulations (e.g. SELV, Class 2).
Turn the power on when all cables are connected to the SYMPL dmx Node. The device starts operating. The device is in operation when the LED Status is flashing.
Use the Pixel Range Extender for cable length between the SYMPL pixel Node and the Range Extender / fixtures of up to 300 m*.
Use shielded and twisted pair cabling for data connections, like Cat 5e S*TP.
Use only intra-building networks. All ports of the Pixel Range Extender are not designed for inter-building connections.
For the Pixel Range Extender to work, you need to set the SYMPL pixel Node’s output mode to “extender mode” in the node’s web interface.
Data + , Data – , Ground left to right.
Connect the “Controller” interface of the Pixel Range Extender to the Pixel interface of a SYMPL pixel Node:
Connect “Data +” to “Clock”, “Data –” to “Data”, and “GND” to “GND” (Pixel Range Extender to SYMPL pixel Node).
V + , V + , Data , V – , V – left to right.
5…24 V DC / max 0.3 W.
On the “Fixture & Power” interface connect the Pixel Range Extender to the LED fixture using pins “+”, “Data”,
and “–”, and to the fixture’s PSU.
Mount the Pixel Range Extender with two slotted holes on walls or on any stable surface.
Recommended wiring:
The Node is supplied via PoE with power. Have PoE switched ON.
PSU between PRE and fixture: Each fixture has a separate PSU. The PSU for the fixture also supplies the fixture’s PRE with power (+ and – pins, 5 .. 24 V DC). The PSU for the fixture supplies the fixture’s PRE with power via separate wires to the PRE (all 5 pins in use).
| Dimensions (W x H x D) | 53.5 x 90.5 x 62 mm / 2.1 x 3.6 x 2.4 in (excl. fastening clip) |
| Weight | 100 g |
| Power Supply | 5 … 24 V DC pass back power from Pixel Port 1 (e.g. from Pixel Strip) or 5 … 24 V DC terminal plug, cross cable section: 0.2 – 3.3 sqmm or PoE IEEE 802.3af on RJ45 |
| Power Consumption | 2 W |
| Operating Temperature | 0 … 50 °C / 32 … 122 °F |
| Storage Temperature | -10 … 70 °C / 14 … 158 °F |
| Electrical Safety | SELV |
| Operating/Storage Hum. | 0 … 80% non-condensing |
| Protection Class | IP20 |
| Installation | Indoor installation only, intra building connections only |
| Housing Material | Self extinguishing blend PC/ABS UL document E140692 |
| Mounting | on 35 mm DIN rail (EN 60715), or with key hole on any stable vertical surface |
| Certification | CE, ETL, RoHS, FCC, UKCA |
| Interface | 2 x DMX512/RDM, individually isolated (1 kV) 3-pin terminal plug |
| Interface Specifications | VDMXmax/VDMXmin = 4.8 V/0.8 V Short circuit protected: ISCmax = 62 mA |
| Ethernet-Port | 1 x e:net 10/100 Mbit/s, RJ45 |
| User Interface | LEDs for error, Ethernet activity, device status, DMX status, Identify button |
| Dimensions (W x H x D) | 53.5 x 90.5 x 62 mm / 2.1 x 3.6 x 2.4 in (excl. fastening clip) |
| Weight | 100 g |
| Power Supply | 24 V DC (terminal plug) or PoE IEEE 802.3af on RJ45 |
| Power Consumption | 2 W (incl. DMX termination) |
| Operating Temperature | 0 … 50 °C / 32 … 122 °F |
| Storage Temperature | -10 … 70 °C / 14 … 158 °F |
| Electrical Safety | SELV |
| Operating/Storage Hum. | 0 … 80% non-condensing |
| Protection Class | IP20 |
| Housing Material | Self extinguishing blend PC/ABS UL document E140692 |
| Mounting | on 35 mm DIN rail (EN 60715), 3 units or with key hole on any stable vertical surface |
| Certification | CE, ETL, UKCA |
| Interface | 2 x DMX512/RDM, individually isolated (1 kV) 3-pin terminal plug |
| Interface Specifications | VDMXmax/VDMXmin = 4.8 V/0.8 V Short circuit protected: ISCmax = 62 mA |
| Ethernet-Port | 1 x e:net 10/100 Mbit/s, RJ45 |
| User Interface | LEDs for error, Ethernet activity, device status, DMX status, Identify button |
Mount in a vertical position. Terminals on top and bottom.
Indoor installation.
For mechanical stability, mounting on a 35 mm DIN rail (EN 60715) is recommended.
You can also mount the SYMPL Node on any flat vertical surface. Use 3 to 3.5 mm screws for the hanger hole.